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2 October 2024
In this episode, Paul Rocke is joined by Vaishnavi Sharma as they explore the REC Performance Assurance Framework, and some of its key documents that have recen…
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21 August 2024
In this episode, Paul Rocke explores the Change Proposals about to be implemented into the next Code Release on 23 August 2024.
If you have any questions on th…
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31 July 2024
In this episode, Paul Rocke is joined by Amy Crowe-Lamont as they explore the Annual rating activities that are to take place in the coming months.
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26 June 2024
In this episode, Paul Rocke is joined by Holly Law as they discuss the changes about to be implemented in the June 2024 REC Release on 28 June 2024.
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11 April 2024
In this episode, Paul Rocke is joined by Holly Law as they discuss the changes about to be implemented in the April 2024 Extraordinary Release on 12 April 2024.
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27 March 2024
In this episode Paul Rocke is joined by Amelia Bray as they discuss the upcoming Introduction to the REC Webinar taking place on 25 April 2024. To view the full…
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28 February 2024
In this episode, Paul Rocke is joined by Nirav Vyas as they talk about the Energy Theft Detection Incentive Scheme (TDIS) as we approach the latest key mileston…
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14 February 2024
In this podcast Paul Rocke is joined by Holly Law as they explore the Change Proposals about to be implemented in the REC Release scheduled for 23 February 2024…
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24 January 2024
In this episode Paul Rocke is joined by Sam Briggs, Caroline Freimuller and Harriet Truss to provide an overview of all the Change Proposals that the REC Change…
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10 January 2024
Paul Rocke is joined by Sarah Mower from C&C Group, the service provider of the Electricity Enquiries Service. In this podcast, they discuss the ECOES Sugge…
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20 December 2023
In this episode, Paul Rocke is joined by Cassie Robinson as they give an overview of the recently launched project to review the User Experience across the REC…
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6 December 2023
In this podcast, Paul Rocke is joined by Holly Law as they explore the Change Proposals to be implemented in the extraordinary REC Release scheduled for 06 Dece…
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16 November 2023
In this podcast Paul Rocke is joined by Roz Timperley as they discuss ERIN: the newest addition to the REC Digital Navigator.
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9 November 2023
In this podcast, Sam Briggs and Holly Law delve deeper into the improvements the REC Code Manager is looking to introduce to the Change process that were presen…
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1 November 2023
In this podcast Paul Rocke is joined by Holly Law as they discuss the Change Proposals about to be implemented in the REC Release scheduled for 03 November 2023…
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18 October 2023
In this podcast Paul Rocke is joined by Holly Law as they discuss the work being undertaken by the Code Manager to improve the REC's Change process.
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20 September 2023
In this podcast, Paul Rocke discusses REC Committees following the appointment of new members in September 2023.
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6 September 2023
In this podcast, Paul Rocke discusses plans to refresh REC Communications as the Code marks its second anniversary.
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31 May 2023
In this month's podcast, Paul Rocke is joined by Steve Brennan, the new REC release manager to provide an overview of the June 2023 REC Release.
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29 March 2023
Summary: In this month’s podcast, Paul Rocke is joined by David Haddock from Wilcock Consultants to discuss the Metering Audit Scheme and the impacts on Meter…
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2 March 2023
In this latest podcast, Paul Rocke is joined by Beth Brown from our Technical Services team to discuss what the Codes Roadmap is and the changes that stakeho…
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25 January 2023
In this latest podcast, Paul Rocke is joined by Sue Jackson, our Consumer advocate to discuss how the consumer is put at the heart of what we do and how the new…
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30 November 2022
In this latest podcast, Anton Moden joins us to discuss all things Performance Assurance and provides an update on the Performance Assurance service.
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19 October 2022
Paul Rocke is joined by Jaypee Ambon to discuss the new REC Digital Navigator which is being launched on 24 October to REC Parties.
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28 September 2022
In this latest podcast, Paul Rocke meets with the REC Operational Account Managers who provide an update on latest activities, and an introduction to latest OAM…
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31 August 2022
Paul Rocke is joined by Amelia Bray to provide an overview of one year of the REC and to discuss some of the highlights from the past year.
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27 July 2022
Paul Rocke is joined by Amelia Bray to provide an overview of the changes that have just been implemented into the REC, in the release known as REC version 3…
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29 June 2022
Paul Rocke is joined by David Haddock (Wilcock Consulting) and Kunal Sharma (Gemserv) to explore the scope and timings of this year’s REC metering audits.
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26 May 2022
From June 2022, the REC Code Manager is establishing Operational Metering Forums to enable the open discussion of operational issues and best practice. In this…
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28 April 2022
Paul Rocke is joined by RECCo’s Andrew Grace, who provides an overview of the principles and the impacts of the newly implemented Market Stabilisation Charge a…
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30 March 2022
In this month's podcast, Paul Rocke is joined by Rebecca Mottram to discuss the key Performance Assurance processes and engagement activities that are plann…
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28 February 2022
In this month's podcast, Paul Rocke and Sarah Gratte reflect upon some of the topical activities and milestones in the Code Manager service. Includes reflection…
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26 January 2022
In this month's podcast, we provide an overview of the January 2022 REC release including the two Change Proposals to be implemented on 31 January 2022.
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28 October 2021
In this month's podcast, we provide an overview of the first REC release including the three Change Proposals to be implemented on 04 November 2021.
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30 September 2021
In this podcast, we provide a detailed overview of the REC Change Process.
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30 September 2021
In this podcast, we provide an overview of the Retail Energy Code and all the REC services.
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27 August 2021
In this week's episode, Eve Marriner, Shelley Rouse, Glenn Sheern and Paul Witton-Dauris from the operational account management team join Sarah Mower to summ…
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20 August 2021
In this week's episode we hear from REC Manager podcast regulars, Glenn Sheern and Paul Witton-Dauris and welcome Max O’Connor. We’ll be answering some of th…
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13 August 2021
In this week's episode, Sarah Mower asks Glenn Sheern some questions about ECOES, or the Electricity Enquiry Service, and how this will be impacted by go live o…
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5 August 2021
In this week’s episode, we welcome back Dave Darracott and introduce Rebecca Mottram. Dave and Rebecca continue the series of episodes on Performance Assurance,…
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30 July 2021
In this week’s episode, we welcome back Will Graham and introduce Beth Brown who is one of our code subject matter experts as we develop EMAR for Go-Live in Sep…
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23 July 2021
In this week’s episode, we hear from Colette Baldwin who will explain more about how Change Management will operate under the REC.
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16 July 2021
We are delighted to welcome back Anton Moden to the podcast. Anton will be leading our REC Code Manager Performance Assurance Operational service and is here to…
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9 July 2021
We are delighted to welcome Anton Moden to the podcast. Anton will be leading our REC Code Manager Performance Assurance Operational service and is here with us…
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2 July 2021
‘In this week’s podcast from the REC Manager, we’ll dive into the Retail Energy Code itself and some of the differences stakeholders will see. Helen Fosberry an…
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25 June 2021
In this week's episode, we are delighted to be joined by Roz Timperley who is one of our code subject matter experts as we build and develop EMAR for Go-Live in…
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18 June 2021
In this week's episode, we hear from some of the Operational Account Managers who have selected a few of the questions we’ve had in recently from stakeholders…
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11 June 2021
In this episode, we take a look at Metering under the REC with Glenn Sheern and Eve Marriner; answering some of the questions people have in regards to processe…
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4 June 2021
We are delighted to welcome Walter Carlton to the podcast. Walter leads the REC Code Manager Performance Assurance services and provides an overview to those…
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